- info@ajautoparthub.com
At AJ AUTOPART HUB, we aim to make ordering automotive parts simple, convenient, and reliable. Whether you are shopping for Toyota Supra A90/A91, Supra MK5/MKV, Honda Civic, or Honda Civic Type R FL5/FK8 parts, we work to ensure your order is handled carefully and delivered to your designated address.
Orders are processed after payment confirmation. Processing times may vary depending on product availability, order verification, and supplier requirements.
Please ensure that your shipping address, contact information, and vehicle details are accurate when placing your order. Incorrect information may cause delays or delivery complications.
We aim to provide suitable shipping options based on your destination and the size and weight of your order.
Estimated delivery times and available shipping methods will be communicated at checkout or confirmed before dispatch where necessary. Delivery times are estimates and may vary depending on the destination, carrier, customs clearance, and other circumstances.
Shipping fees depend on the delivery destination, package dimensions, weight, shipping method, and carrier rates.
Any applicable shipping charges will be displayed at checkout or communicated before the order is finalized.
Additional charges may apply to oversized, heavy, or specialized automotive components.
AJ AUTOPART HUB may ship orders internationally to eligible destinations.
International orders may be subject to customs inspections, import duties, taxes, brokerage fees, and other charges imposed by the destination country. Unless otherwise stated, these charges are the customer’s responsibility.
Customers should check their local import regulations before ordering. Customs clearance may extend delivery times beyond the original estimate.
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow time for the carrier’s tracking system to update. If your tracking information does not change for an extended period or you have concerns about your delivery, contact our support team with your order number.
Customers are responsible for providing complete and accurate delivery information.
If you need to correct your shipping address, contact us as soon as possible after placing your order. Once an order has been processed or dispatched, changes may no longer be possible.
Additional charges may apply if a shipment must be redirected or reshipped because of incorrect or incomplete address information.
Although we make reasonable efforts to support timely delivery, delays can occur because of weather conditions, carrier disruptions, customs inspections, or other circumstances outside our control.
If your shipment appears lost, significantly delayed, or damaged, contact us with your order number and tracking details so we can help investigate.
For damaged deliveries, retain the packaging and take clear photographs of the package and affected items. This information may be required when submitting a shipping claim.
If you receive an incorrect item or discover that part of your order is missing, contact us promptly.
Please provide your order number, a description of the issue, and photographs of the received items and packaging where applicable. We will review the information and advise you on the next steps in accordance with our store policies.
Before purchasing automotive parts, confirm that the selected product is suitable for your vehicle.
Check the model year, generation, trim, engine configuration, part number, and product-specific fitment notes. Parts for the Toyota Supra A90/A91 and MK5/MKV, as well as the Honda Civic Type R FL5 and FK8, may differ depending on the exact application.
If you are uncertain about compatibility, contact us before placing your order. This can help reduce avoidable returns, exchanges, and shipping costs.
If you have questions about shipping methods, delivery estimates, tracking, or an existing order, please contact our customer support team through the contact page on our website.
Thank you for choosing AJ AUTOPART HUB. We appreciate your business and look forward to helping you find the right parts for your vehicle.
